Author : Dr. Gary S. Goodman
Every hero needs a challenge. Usually, the biggest challenges forge the greatest heroes.Powerful myths and fairy tales operate from these premises, and the most engaging adventure movies make us wonder if the characters will ever break through the mighty obstacles blocking their paths.We respect and admire the intrepid souls who rise to the occasion, who confront their demons and dragons head-on. If we hope to truly accept and inspire ourselves, we have to do the same thing in every day life.Dragons are everywhere, but they masquerade as "petty tyrants," a term used by Carlos Castaneda.A petty tyrant doesn't punch you in the nose. He or she will simply make your life miserable by frustrating you, by putting a pebble or two in your shoes.Need that report, yesterday? "You'll just have to stand in line, along with everyone, else!"A tyrant will offer you a bite of cake, knowing you're trying to be good, trying to stick to your diet.When you're starting that exercise program, she'll say, "I feel so tired, don't you?"You want to get ahead at work, putting in extra effort and longer hours."This place will steal your soul," she'll warn.Dragons such as these don't openly breathe fire and spit venom, but they are just as dangerous.They're everywhere, and they can defeat us in other ways, like a million, tiny paper cuts.So, confront them, even if they're minor irritants, now. This will give you strength and energy, and you'll learn what everyday heroism is all about.Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service. A frequent guest on radio and television, worldwide, Gary's programs are offered by UCLA Extension and by numerous universities, trade associations, and other organizations in the United States and abroad. Gary is headquartered in Glendale, California. He can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.
Keyword : self-help, Castaneda, self-esteem, self-respect, customersatisfaction.com, sales, self-confidence
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