Author : John Lynch
With internet shopping UK figures showing
a dramatic recovery from the dotcom crash
of 2000 and about 90% of consumers planning
to shop at Christmas , it is important for
shoppers to know their rights when buying
online.It is vital to remember that when you are
buying online, you have the same rights
as when you are buying in a corner shop.Here are some of the sites where you can
get legal advice and protection when a
purchase goes wrong.Trading Standards Consumer Complaints
www.consumercomplaints.org.ukThis is a site where you can make a
complaint about a company or request advice.Office of Fair Trading
www.oft.gov.uk/consumerThis site gives lots of general advice
on consumer rights in the UK and tips
on how to complain.Trading Standards
www.tradingstandards.gov.ukAn important site for UK shoppers.
Here there is a database of consumer guides.
The site also contains links to the
Advertising Standards Authority and
the Direct Marketing Association.Advice Guide from Citizens' Advice
www.adviceguide.org.ukA site with many informative factsheets
on all kinds of consumer topics.Consumer Direct
www.consumerdirect.gov.ukThis is a site from the Department of
Trade and Industry which has excellent
factsheets on various topics including
internet security and online scams.Which Online
www.which.netThis is a subscription site with a mass
of consumer information and the latest
news on credit card fraud and general
internet security.Shopping online is normally a pleasant
experience. However, if things do go wrong
it is important to know your rights when
you are contacting companies as they tend
to respect consumers who demonstrate that
they know the law straight away.(C) John Lynch(To get legal tips and advice on internet UKshopping plus how to get big discounts go to:http://www.online-shopping-discounts-uk.com )
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